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5 Small Business Marketing Tips

April 2, 2015 by Michele Elliott

Couple running a small bookstore businessWhile the responsibility of owning your own small business can be overwhelming, it can also be very satisfying. It’s no wonder that small businesses continue to be the backbone of America’s economy. Almost 28 million small businesses employ 50% of the nation’s workforce and have created 65% of the country’s new jobs since 1995. Small business success doesn’t happen overnight — and it doesn’t come without a lot of work and worry. Small business owners are extremely skilled at providing their services or making their products, and usually, that’s what they like to spend their time on most. Dealing with other aspects of the business, such as accounting, HR or marketing can be either daunting or a drag. But, if you don’t send out invoices, you won’t get paid, and if you don’t do marketing, you won’t have anyone to invoice. Here are a few basic tips to get your small business marketing program underway.

1. Set a marketing budget. This is critical, because without a somewhat firm marketing budget, you run the risk of either spending too much or too little. Spending too much can leave you extremely dissatisfied when the results don’t measure up. Spending too little can stunt efforts that show promise. Ideally, your marketing budget should be about 7-8% of your projected annual revenues; but up to 15% if you’re running a start-up.

2. Develop a marketing strategy. With your budget in hand, map out your goals and plan the strategic marketing efforts that will help you achieve those goals. Identify your primary and secondary markets and research how those markets shop or search for your products and services. Are they mainly using their phones to search for your business?  Do they still read the newspaper every day? Do they use social media — and if so, which outlets?

3. Be part of the community. Your small business marketing plan should include ways to demonstrate your commitment to your community. Whether it’s through sponsorships, educational offerings, social media, donations or volunteer work, take an active interest in the people, businesses and happenings around you and your business will be rewarded. Remember, people do business with people they like.

4. Solve problems. A key component of your marketing strategy should be helping your customers solve problems — or get answers to their questions. Rather than using all of your marketing budget on hard-sell tactics, be sure to include some soft-sell techniques, like content marketing. E-newsletters, blog posts, webinars and instructional videos can all help you establish expertise, form relationships, get more referrals and increase search rankings — all while you’re providing a valuable, relevant service to your customers.

5. Be consistent. Part of your marketing plan should be a carefully timed schedule of all of your activities along with who is responsible for accomplishing each step along the way. Be sure to keep track of the plan’s progress. Lack of consistency and ill-timed promotions will kill the best of marketing plans.

BONUS: Don’t do everything yourself. As a small business owner, I can guarantee that you already have enough on your plate. Marketing is not an aspect of your business that you can afford to let slide, no matter how pressing your other priorities are. Delegate marketing tasks to other capable employees and hold them accountable for staying on track (and on budget). If you can’t delegate the implementation of your marketing plan to others in your organization, consider using an agency. Best wishes for small business success!

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Filed Under: Content Marketing, Market Strategy, Marketing, marketing tips, Small business marketing Tagged With: blog posts, content marketing, content strategy, facebook, marketing, marketing agency, Marketing efforts, marketing plan, marketing strategy, marketing tips, promotion, small business, social media

5 Simple Rules for Successful Public Speaking

August 17, 2014 by Michele Elliott

Many experts recommend public speaking as an excellent way to promote your small business. When addressing a group, you have a captive audience and a chance to position yourself as an expert as well as persuade attendees to buy your products or services. The problem is that not all of us feel confident about our public speaking abilities. Anyone who knows me would not describe me as shy or lacking in self-confidence. It is a little-known fact that I struggle with speaking in front of large groups. And, sometimes it’s worse if I know many of the folks in the group. I’d rather do it anonymously for some reason. But, I can’t always control the audience, so I’ve developed some ideas and techniques to help small business owners prepare for — and nail — their speaking engagements.

Rule #1: Believe in Your Message
In college I took a class that involved delivering a speech every week. While usually a straight A student, I was getting a C in the class. I was nervous while delivering the speeches. I tried to pick topics that were humorous but my jokes fell flat. My professor was not impressed. But, for my final speech, I decided to get serious and talk about something that I really believed in. The speech was about the need to end apartheid in South Africa and it earned me an A+. What’s more, I was not nervous at all while I gave that speech. And, my professor made me realize that my confidence and passion showed because I was being myself and talking about a topic that meant something to me. So, the moral of the story here is always talk about something you really believe in. If you’re not a natural joke teller, then don’t tell jokes. Just be yourself and show your passion for your business.

Rule #2: Be Prepared
In small groups or one-on-one, I have no problem “winging it”. But, important speaking engagements demand your full preparation. Pick your topic, develop your presentation (think of every word you want to say and get it on paper), and prepare handouts and visuals. Preparing presentation materials can be a daunting task for some of us, so consider getting professional copywriting and graphic services so that your visuals are as effective as possible. The more prepared you are, the more confident you’ll be. During your presentation, you should plan to engage your audience with questions and answers to make it more of a conversation. This will help you relax as not all of the focus will be on you for the entire presentation.

Rule #3: Practice
You can do all the prep work in the world, but if you never actually practice your presentation, you will never know where it has the potential to go wrong. And then you won’t have time to fix it. Practice delivering your presentation, along with your visuals, and make sure it all runs smoothly. This should be done a couple of days before your talk, so that you have enough time to get Powerpoint slides fixed, etc.

Rule #4: Get a Good Night’s Rest
This may sound elementary, but you’d be surprised how many people don’t take the simple advice of getting a solid night’s sleep prior to their presentation. Also, eat a healthy breakfast and don’t overdo it on the caffeine intake. If you are tired and stressed out, it will show. You want to be well-rested and relaxed when you get up in front of the crowd.

Rule #5: Relax
You are going to be talking about a subject near and dear to your heart. You have prepared a killer presentation with excellent materials and have practiced it thoroughly. You have gotten a good rest and had a healthy breakfast. You have done all you could to put yourself in an advantageous position and now is the time to seize the moment. You can do it!

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Filed Under: Public speaking, Small business marketing Tagged With: marketing, marketing strategy, promotion, public speaking, small business

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